Stakeholder Communication Plan
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Stakeholder Engagement Process
2.5 The following describes the steps to be taken by the project team to ensure that appropriate
Stakeholder Engagement is undertaken at all stages of the project lifecycle:
• Atkins/GVA Grimley will, in agreement with NCG Ltd, identify and contact the relevant
stakeholders associated with the project. This process is underway and meetings arranged
and undertaken to date are identified in the Stakeholder Communication Programme
(Appendix A.6);
• The stakeholders will be asked to nominate a suitable individual to act as a single point of
contact for the project, who Atkins/GVA Grimley will liaise with and manage the consultation
process during the project lifecycle;
• Each stakeholder relationship will be managed by a suitable/appropriate member of the
Project Team and whilst a number of these individuals have been identified, formalisation is
required to ensure the Project Team's ability to effectively manage the process;
• Atkins will implement a communications protocol through internal meetings, sharing design
requirements across all relevant project parties and recording relevant information/data in the
stakeholder consultation database, ePIN website, and Consultation Tracker;
• Atkins/GVA Grimley will identify any data required to complete the work as early as
practicable in the project and approach each stakeholder at the earliest opportunity;
• Atkins/GVA Grimley will consult with the stakeholders at appropriate points during the project
in order to discuss particular issues and approvals;
• If leading, GVA Grimley will provide feedback on stakeholder consultation meetings (including
outcomes, and actions) to Atkins, in order to feed into the design process and recording of
relevant information in the stakeholder consultation database and ePIN website;
• Stakeholder comments during consultations will be considered and documented responses
will be provided throughout the project by Atkins in conjunction with GVA Grimley and NCG
Ltd, with specific instructions requested from NCG Ltd on how to proceed as appropriate;
• In order to ensure effective stakeholder engagement Atkins/GVA Grimley will:
- Clearly identify what information is required and for what purpose it is used;
- Agree timescales for information to be with the stakeholder to ensure it received or
delivered to support the project programme;
- Be sensitive to stakeholder's requirements.
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Appendix 11.3: NCG Stakeholder Communication Plan