Incident Management Plan

Key Responsibilities for Incident Management include:

Responsibility Actions

Life Preservation

Media

Operations

Recovery

• Identify all staff and students involved

• Clear and close areas where necessary

• Monitor progress of recovery with regular updates to members

of the Business Continuity Team

• Liaise with and support the emergency services

• Ensure effective and timely communications

• Provide accurate and regular updates throughout the incident

• Utilise external support - media consultants

• Maintain a regularly updated City of Glasgow College website

with "Open for Business" message, or information in the event

of closure

• Identify areas affected

• Identify alternative space within the College

• Identify alternative space outside the College

• Establish alternative space and relocate staff and equipment

• Maintain the College's IT Network and Management

Information Systems (Finance, Student Records, Payroll,

Personnel)

• Liaise with the College's insurers and loss adjusters

• Consider appointment of an independent loss adjuster to act

on behalf of the College

• Plan specialist recovery

• Plan repair works

• Plan re-establishment of normal operations

• Conserve, and take steps to prevent future damage

• Consider requirement for counselling services for students and

staff (existing provision in place)

Index