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Organisation Objectives
• Review organisation objectives and policy following the incident.
• Define and prioritise objectives.
Welfare Issues
• Have staff, visitors or third parties been injured?
• Where are they currently?
• What immediate support and assistance is needed?
• What ongoing support and assistance might be required?
Communications
Guidance and support will be provided by the Associate Director Brand
and Communications
• Professional Public Relations / Media advisors required - ENGAGE
• Who should we tell?
• Determination of which, if any external regulatory bodies should be
notified.
• Determination of any internal communications that need to take place
(other sites, affected departments, etc.).
Media Strategy
• Determination of the media strategy to be implemented.
• What is the story? What is the deadline?
Legal Perspective
• Determination as to what legal action or advice is required.
Insurance Position
• Determination of whether insurance cover is available and, if so, how best
to use the support it may provide.
• Contact assigned loss adjuster or main insurance contact
Information Collection Strategy
• Identification of major information gaps.
• Development of an investigative strategy.
Recovery Management
• Invocation of functional area recovery plans
• Revision of recovery priorities
• Determination of support requirements