9
IT Standards
and
Governance
Secure and
ethical
implementation
of the highest
standards of
information
governance
Capability
Assessment
Approved and
Initiated
Complete by 201718 (Completed)
Capability assessment
completed
Planning and
Training
Programme
Delivery
Complete by
Sept 2018
Completed
Service
Improvement
Plan Delivered
Programme
Delivery Deliver
by January 2019
Initial key objectives
identified for improvement
are email, Connected
(intranet), IT Service Desk
and collaborative storage
options.
Target
superseded
Pilot
Implementation
Commence by
January 2019
(Contingency to
Aug '19)
Legacy College
Operations Help Desk
function now replaced by
dedicated IT Service Desk
using automated call
options.
Completed
Proposals for
ISO
Accreditation
Starts August 2019 Cyber Essentials Plus
accreditation achieved.
ISO 27001 accrediation
not feasible with current
resources so no longer
a realistic objective.
Target
superseded
IT Compliance
Register
specification and
development
Portal to present
content by
October 2018
Initial IT Compliance
storage area now set up
within SharePoint
containing IT Risk Register.
Vendor\ Contact
management and
regulatory\legal requirement
documentation under
development
A dedicated Cyber Risk
Register has been
developed to align with
the IT Risk Register.
Newly appointed IT
Business Engagement
Manager leading on
development of number
of ITIL-based good
practices including
Service Catalogue &
Software Licence
Register.