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Highfield Awarding Body for Compliance (HABC)
HABC is the UK and Middle East's leading supplier of vocational qualifications in
accredited food safety, health and safety and auditing qualifications.
HABC Level 2 Award in Customer
Service
Course Outline:
• Principles of customer service.
• Customers' needs and expectations.
• Interpersonal skills and
appropriate behaviour for the customer
service environment.
• Principles of responding to customers'
problems or complaints.
Course Duration:
1 day.
Course Cost:
£75 per person - e-learning.
HABC Level 2 in HACCP for
HABC Level 2 HACCP For Caterers
Course Outline:
• Principles of HACCP
• Food safety management
• Implementation of HACCP
• Hazards and controls
• Critical control points, critical limits and
target levels
• Monitoring
• Corrective actions
• Verification
• HACCP documentation
Course Duration:
1 day.
Course Cost:
Price on Enquiry.
In 20/21 City of Glasgow College can offer an expanded range of qualifications through the Highfield Awarding
Body for Compliance. The courses are listed below and can be run in a variety of ways to suit your requirements
including as e-learning courses, e-learning courses with revision sessions done online, and delivered in-person (all
prices below are per person). Please contact the Business Development Officer helping you with your application
for more details on any of these courses.
Course Price
HABC Level 2 in Food Hygiene - e-learning £ 75.00
HABC Level 2 in Food Hygiene - e-learning with revision session £ 95.00
HABC Level 3 in Food Hygiene - e-learning £ 160.00
HABC Level 3 in Food Hygiene - e-learning with revision session £ 235.00
HABC Level 2 in Health & Safety - e-learning £ 75.00
HABC Level 2 in Health & Safety - e-learning with revision session £ 95.00
HABC Level 3 in Health & Safety - e-learning £ 160.00
HABC Level 3 in Health & Safety - e-learning with revision session £ 245.00
HABC SCPLH - e-learning £ 75.00
HABC SCPLH - e-learning with revision session £ 90.00
HABC SCPLH - in college £ 110.00
HABC SCPLH - Refresher - e-learning £ 75.00
HABC SCPLH - Refresher - e-learning with revision session £ 80.00
HABC SCPLH - Refresher - in college £ 85.00