RESULTS
CATEGORY/TYPE
STAKEHOLDER GROUPS
STAKEHOLDER
ANALYSIS
Enrolments
Students FE / HE FT PT -
international/senior phase/community
Business/industry/skills sectors
- local international
Community partners
/ ESOL / Trade Union
Glasgow Learning
Quarter
Strategic
Suppliers
Foundation / Student Association
/ NUS / Alumni
Managed Suppliers
Tactical/Transactional
Suppliers
People
Society
Support Staff
Parent / Guardian
Business & Governing Stakeholders
Teaching Staff
Partners & Suppliers
Management
Seasonal / back /
associate trainers
Board members /
Student Association
Awarding bodies - 19
GCRB - Funding bodies
UKVI/LA - Halls of residence/Trade Unions/
Employers Association/Quality assurance -
HMIe QAA/OSCAR/Audit Scotland / Auditors
Local residents / neighbourhood
& environmental footprint /
Interest groups
Customers
Satisfaction Outcomes - completion
Progression and destinations
Wellbeing
Volume of training delivered
Number of partnership
agreements / status and value
of partnerships
Responsiveness - SLA
targets
TQFE / CPD / Professional
development
Sickness & Wellbeing
Representation and involvement
Effeciency and effectiveness
Indicators in staff
resource utilisation
Activity
Budget Vs Spend
Diversity
Participation
Outcomes for Student body
Compliance Non conformities
Performance targets
Legislative compliance
Volume and nature of
engagement / provision
Compliance with
Procurement
Regulations and
the Sustainable
Procurement Duty
KPI's
Delivery of key
objectives and
outcomes
Partnership working
Shared benefits
and successes
Shared innovation
Honestly and
trust High
transactional,
low value
purchases
Minimal
management
Educational
Partners