10
MANAGEMENT AND LEADERSHIP SKILLS
Workshop title Workshop Content Duration
Developing Personal
Accountability in
Individuals and Teams
• What is accountability in the workplace - what does it
look like?
• Consequences of lack of accountability.
• How to make accountability a core part of your
culture/team
• Accountability frameworks
• Skills and behaviours of managers/leaders in developing
and maintaining accountability in individuals and teams
6 hours
Interview Skills for
Managers
• Types of interviews conducted in business
• Strategies for effective interviewing
• The Importance of preparation for the interview.
• Use (and misuse) of questions and questioning
techniques.
• The kind and amount of control that the interviewer
should exercise over the discussion.
• Skills and behaviours required for effective interview
outcomes
• Understanding of pertinent law in relation to
interviewing
• Analysis and evaluation of information obtained.
6 hours
Interview Skills for
Recruitment
• Legal implications of interviewing
• Questioning and listening techniques
• Reading a CV/application form
• Competency-based recruitment interviews
• Relevant case studies and role play
6 hours
Managing Agile
Performance
• What is Agile Performance Management?
• What are the main differences between traditional and
agile performance management?
• Why is agile performance management important?
• What skills do I need to manage agile performance?
• How can I implement agile performance management to
drive effective performance and increased staff
engagement and productivity?
6 hours